3 weeks to watch recordings for Non-Members, 6 weeks for members.
Speakers
Anjie Coates
With a powerhouse career spanning 37 years, Anjie Coates is more than a master groomer—she is a master of the systems that make the pet industry work. Anjie’s journey from the grooming table to becoming a globally recognized educator is fueled by a singular passion: ensuring that pet professionals have the knowledge, safety, and profitability they deserve.
As a HELP Master Chief Instructor and a multi-certified industry expert (CMRG, ICMCG, CCE, PGC, CMPTI, PGCE), Anjie brings an unparalleled level of technical precision to the 2026 Summit. Her expertise bridges the gap between animal wellness and business survival. Whether she is deconstructing complex OSHA safety standards, navigating the high-stakes world of Labor Law, or calculating Product Cost Per Dog to the penny, Anjie provides the “hard math” that salon owners need to stay profitable.
Beyond the salon, Anjie is an award-winning author (Barkleigh Honors Book of the Year) and the founder of Coates Design, where she has spent over 30 years building digital infrastructure for the pet industry. At this Summit, Anjie serves as your Lead Architect, providing the blueprints for a legal, safe, and sellable legacy.
Build the infrastructure, master the operations, and scale your salon beyond standard grooming.
Schedule
Sunday July 26, 2026
Back-to-School Schedule Restructuring & Routine Shifts : 9 AM PST, 12EST
Late August brings a massive shift in client routines as families transition back to school and work schedules. Learn how to audit your master schedule to accommodate shifting pickup/drop-off windows, eliminate "latchkey dog" idle table time, and restructure family booking blocks for maximum autumn throughput.
Commercial Equipment Maintenance, Calibration & Lifespan Math : 11AM PST, 2PM EST
Deep dive into the physical mechanics and electrical health of your core salon machinery. Covers motor brush replacement schedules, table hydraulic/electric lift calibration, high-velocity dryer amp-draw testing, and calculating exact depreciation/replacement timelines to avoid mid-season equipment breakdowns.
Electrical Systems, Surge Protection & Power Load Management 1 PM PST, 4PM EST
Running multiple high-velocity dryers, electric tables, and tub pumps simultaneously puts massive strain on commercial electrical circuits. This course covers the basics of electrical load distribution in a salon, calculating breaker limits per station, selecting industrial surge protection for sensitive electronic equipment, and preventing costly blown breakers or fire risks during peak salon operating hours.
Commercial Lease Audits, Zoning & Physical Expansion Math: Training Bathers Safely 2:30pm PST, 5:30PM EST
Designed for salon owners looking to negotiate leases, relocate, or expand. Covers understanding commercial lease terms (Triple Net/NNN, build-out allowances), navigating local zoning and plumbing code requirements for bathing systems, and doing the exact square-footage-to-table ROI math before signing a lease.
Monday June 29, 2026
Noise Pollution, Decibel Mechanics & Acoustic Zoning: 9AM PST, 12PM EST
High decibel levels from dryers, barking, and equipment cause cumulative hearing damage and elevated cortisol in both staff and pets. Learn the physics of sound wave transmission in hard-surface environments, acoustic panel placement strategies, and cheap dampening retrofits to create a quiet, low-stress workplace.
The Independent Contractor vs. Employee Compliance Deep Dive 11 AM PST, 2PM EST
A strict breakdown of 1099 vs. W-2 labor classification laws in pet care. Covers the IRS Behavioral and Financial Control tests, the legal risks of booth renting/chair leasing in grooming, and step-by-step strategies to reclassify your team legally without breaking company culture or losing top talent.
Commercial Wastewater Management & Plumbing Engineering: 1PM PST, 4PM EST
Hair, dander, and heavy shampoo discharge wreck commercial plumbing lines and trigger expensive city code violations. Covers grease/hair trap maintenance protocols, backflow preventer requirements, graywater management, and pipe-safe bio-enzymatic drain maintenance routines.
Pre-Holiday Supply Chain & Inventory Pre-Purchasing 2:30pm PST, 5:30PM EST
Fall and winter supply chain disruptions can leave salons without essential retail, tools, or back-bar products right before the holiday rush. Learn how to perform an inventory audit in August, execute bulk pre-purchasing agreements for cash discounts, and manage warehouse storage space without tying up all your working capital.
